AI Powered

Conversational Search Assistant

For Your

The World’s First Cognitive, Conversational,
and Complete Search Assistant

Request a Demo

AI Powered

Conversational Search Assistant

For Your
  • Retail Business
  • Banking Business
  • Travel Business
  • Ecommerce Business
  • Insurance Business
  • Healthcare Business

The World’s First Cognitive, Conversational,
and Complete Search Assistant

Request a Demo

Traditional search is cut and dry. It lacks contextual understanding and personalization, and more importantly the experience stops at the discovery stage. There’s no context on agent transfer, and the search process has to start all over again.

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Monotonous & Robotic

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Very limited personalization

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No experience beyond discovery

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No context upon agents transfer

Findly.ai – The Conversational Search Assistant!

Search + Chat

Findly is the world’s first cognitive, conversational and complete search engine that handholds users from discovery to delight! It understands the domain language and context to bring personalized and humanized results through multi-turn conversations.

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Understands and adapts to domain and context

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Contextual transfer to live agent

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Proactive and predictive nature

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Omnichannel - Where your users are!

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Provides humanized and personalized results

Findly.ai can drive upto…

25%

Better search experience

27%

Higher customer satisfaction

50%

Higher Customer engagement

24%

Reduction in support calls

Findly.ai can drive upto…

25%

Better search experience

27%

Higher customer satisfaction

50%

Higher Customer engagement

24%

Reduction in support calls

How It Works

Features

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Federated Search

Search from multiple content sources including FAQs, web pages, documents, and actionable intents from the Bot

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Synonyms & Context

Train using custom dictionary, domain related synonyms and domain concepts

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Auto Suggestions & instant results

Auto suggests as user types in and also presents instant results

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Pagination & Sorting

Presents paginated results with sort capability by freshness and relevance

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Filters & Facets

Refine search results using categories, filters & facets

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Weights, Ranking, Boosting

Improve query results using field level weights, result ranking and boosting

Key Differentiators

Contextual interplay between search and chat

Typically search bar and chat support are disjoint. They carry no context whatsoever. Findly provides contextual interplay between search bar and multi-turn conversational chat UI that help users with most relevant search results.

Multi-engine NLP and conversational intelligence

Findly is powered by Kore.ai’s multi-engine NLP that understands contexts, sentiments, and adapts to users’ needs. Just like humans would do, it asks follow-up questions to better understand user needs or guide users further.

Federated search using enterprise integration

Findly connects with enterprise data sources such as FAQs, Websites, Inventory DB, Policy docs, and more to bring right and relevant search results.

Enriched interactions with digital UX

Findly is not plain vanilla. Its interactive and intuitive digital UX presents or collects information using forms, widgets, and panels making it super easy to follow and interact.

Analytics with deep insights using custom Business KPIs

Search queries provide information on what your customers are looking for. Findly’s AI powered search analytics engine presents insights into the ways users are interacting with your search experience and prompts with custom business KPIs that helps you serve your customers/employees better.

Key Differentiators

Contextual interplay between search and chat 

Typically search bar and chat support are disjoint. They carry no context whatsoever. Findly provides contextual interplay between search bar and multi-turn conversational chat UI that help users with most relevant search results.

Multi-engine NLP and conversational intelligence

Findly is powered by Kore.ai’s multi-engine NLP that understands contexts, sentiments, and adapts to users’ needs. Just like humans would do, it asks follow-up questions to better understand user needs or guide users further.

Federated search using enterprise integration

Findly connects with enterprise data sources such as FAQs, Websites, Inventory DB, Policy docs, and more to bring right and relevant search results.

Enriched interactions with digital UX

Findly is not plain vanilla. Its interactive and intuitive digital UX presents or collects information using forms, widgets, and panels making it super easy to follow and interact.

Analytics with deep insights using custom Business KPIs

Search queries provide information on what your customers are looking for. Findly’s AI powered search analytics engine presents insights into the ways users are interacting with your search experience and prompts with custom business KPIs that helps you serve your customers/employees better.

Powered by Kore.ai Virtual Assistant Platform

The Kore.ai Virtual Assistant Platform offers a unique blend of Conversational Interface and Digital UX. The low-code/no-code platform helps enterprises to design, build, test, and deploy AI-powered virtual assistants with an omnichannel experience.

Request a Demo

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